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What happens when a payment fails

We retry for a few days and email you. Your plan keeps working while we do.

If a payment does not go through, Stripe tries again over the next few days and we email you each time. Your plan keeps working in the meantime.

The quickest fix is to update your card under Plans and billing, then Card and tax details. The open invoice is paid as soon as the new card is saved.

If the last retry fails, your plan returns to Free. Nothing in your account is deleted, and you can start the plan again whenever you like.

Updated 28 October 2026

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